DJI Care Refresh (DJI Avata) - Annual Plan Card
DJI Care Refresh is an effective, comprehensive warranty for DJI products that allows for two replacements of a damaged unit during normal operation. Note: DJI Care Refresh can only be activated within 48 hours of activating the drone.
Detailed description
DJI Care Refresh is a paid service that offers an extended warranty for accidental product damage, is valid for 12 months and offers up to two full replacements at an additional cost if your model is accidentally damaged during normal use. Each time you request a replacement, you will receive a replacement unit that is new or of equivalent quality to the existing unit in terms of performance and reliability.
Note: DJI Care Refresh can only be activated within 48 hours of activating the drone.
DJI Care Refresh applies to:
body of the model
hang up
camera
the battery
propellers
Details
The duration of DJI Care Refresh is 12 months from activation, after this period Care Refresh cannot be extended for this product.
DJI Care Refresh is tied to a specific model S/N number.
When using DJI Care Refresh, the fee for the first exchange is EUR 55, the fee for the second exchange is EUR 55, the fee in case of flying the drone is EUR 205.
The subject of sale is the license code for the service provided by DJI. For more information, see DJI Care Refresh
Activation and eventual application of DJI Care Refresh requires direct customer communication with DJI in English.